Broad Lane Vets – Vets in Coventry
Clinic Overview
- Reviews repeatedly mention warm, supportive service from first contact through to the end of the visit, especially when appointments feel stressful for owners. - Clients often praise vets for explaining things clearly, answering concerns thoroughly and giving practical advice, including guidance for older pets. - Recent examples include puppy health checks, routine check-ups, stitches and socialising appointments, with owners saying pets were handled kindly.
Broad Lane Vets is an independent small-animal clinic in Coventry, established in 1969 and run by Elly Pittaway, Aidin Walls and Alison White. The clinic offers routine care alongside in-practice procedures, with added 24/7 digital vet support through VidiVet. Recent feedback highlights friendly, professional handling, clear explanations and thoughtful adjustments for pets that find visits stressful.
Services
- •Routine and general veterinary care, including consultations, vaccinations, nurse clinics and health checks.
- •In-practice treatment and procedures, including operations, stitches and emergency veterinary care.
- •Behaviour and preventive support, including puppy parties or socialising appointments, plus cat-only clinics.
- •Additional services listed by the clinic include dermatology, pet blood transfusions, home visits and ambulance support, travel support for pets going abroad, and end-of-life care through its “Time To Say Goodbye” service.
- •The clinic also offers 24/7 digital vet access via VidiVet and treats dogs, cats, rabbits and small pets.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews lean more toward trust, honest conversations and quality of care than bargain pricing; one long-standing client notes that pet care costs are high generally rather than singling this clinic out as unusually expensive.
People
Named on the clinic website as running Broad Lane Vets are Elly Pittaway, Aidin Walls and Alison White. Recent reviews do not add individual staff names, but they consistently praise the wider team for being friendly, professional, empathetic and welcoming, with reception staff singled out as brilliant in one review.
Reviews
Broad Lane Vets has a Google rating of 4.8/5 from 1,129 reviews.
- •Reviews repeatedly mention warm, supportive service from first contact through to the end of the visit, especially when appointments feel stressful for owners.
- •Clients often praise vets for explaining things clearly, answering concerns thoroughly and giving practical advice, including guidance for older pets.
- •Recent examples include puppy health checks, routine check-ups, stitches and socialising appointments, with owners saying pets were handled kindly.
- •Longer-term clients are a noticeable theme, with several reviewers saying they have used the practice for many years and value the team’s empathy during both routine care and more difficult moments.
