White Cross Vets Coventry

White Cross Vets Coventry is part of the White Cross Vets group (the website describes 21 practices). From the written reviews available, this clinic is being used for both routine care (health checks, parasite treatment) and more complex/urgent work, including diagnostic imaging and surgery. Owners specifically mention

• •Thorough investigations for a sick rat, including an ultrasound and a swab for cytology, followed by a spay carried out late on a Friday.
• •Clear, step-by-step explanations of what might be happening and what options are available (noted for rescue cats with “critical medical issues”).
• •Good handling of nervous pets (an anxious senior cat) and helpful, cheerful reception staff.
• •Practical access features mentioned by one reviewer: plenty of parking, EV charging points, and disabled parking spaces.

Services

Services and capabilities mentioned in the website/reviews include

• •General health checks
• •Flea and worming treatment
• •Consultations for urgent/critical issues (examples given for cats and a rat)
• •Diagnostic work-up including
• •Ultrasound
• •Swabs sent for cytology
• •Surgery
• •Spay (performed after concern about pyometra in a rat)
• •Care for a range of pets mentioned in reviews, including cats (senior/anxious and rescue cats) and rats

People

• •Robert: Seen for a rat with vaginal bleeding/concern for pyometra. The reviewer describes a thorough exam, rapid ultrasound and cytology swab, and that Robert proceeded with a spay at 4:30pm on a Friday. They also valued that he listened to the owner’s existing knowledge and was open about uncertainty when appropriate.
• •Greg: Mentioned as having been seen twice for “critical medical issues” in rescue cats, with detailed explanations of what could be happening, what is needed, and what the practice can do.
• •Peter: Described by one reviewer as pleasant and knowledgeable, though they hadn’t had a consultation with him.
• •Reception staff/nurses: Repeatedly mentioned as helpful and friendly/cheerful, including during a first visit with an anxious senior cat.

Reviews

Google rating: 5 stars from 7 reviews.

• •Owners describe detailed, understandable explanations and shared decision-making about “next steps,” especially for more serious/uncertain cases.
• •Several reviews mention staff being good with anxious or rescue animals (an anxious senior cat; rescue cats with critical issues).
• •Capability for diagnostics and treatment beyond routine care is specifically referenced (ultrasound, cytology swab, and a spay for a rat).
• •Speed and flexibility are noted (being seen very quickly; surgery done late on a Friday).
• •Pricing is discussed in relative terms: one reviewer calls it “fair pricing,” and another says they’ll “work with you to find a solution” around budget—no specific fees are quoted.