Vets Now (Coventry)

Vets Now Coventry is part of the IVC Evidensia-owned Vets Now emergency-vet network, providing out-of-hours care when host practices are closed, including evenings, weekends and bank holidays. Recent feedback continues to suggest it is geared toward urgent assessment, stabilisation and handover back to a pet’s usual vet, with examples including overnight care after a dog’s heart attack and clear follow-up advice after rabbit and kitten visits. Reviews are mostly positive about calm handling, compassionate staff and prompt emergency access, though cost remains a recurring concern.

Services

• •Out-of-hours emergency veterinary care for pets when daytime practices are closed, including evenings, weekends and bank holidays.
• •Emergency appointments and urgent triage, with reviewers describing helpful phone support, emergency booking, and being seen relatively quickly after arrival.
• •Small-animal care, including recent review examples involving
• •a rabbit that was not eating, where the vet and nurses provided treatment advice and reassurance
• •a kitten with vomiting and not eating, where the vet carried out an examination, treatment and aftercare guidance
• •a dog suffering a heart attack, where the team provided overnight stabilisation and a detailed report for the regular vet
• •The wider Vets Now hospital network notes specialist areas such as neurology and oncology, though these are not specifically described as being delivered at this Coventry clinic.

Pricing

No published pricing information is currently available for this clinic.

People

• •Charles (role not stated): praised for calm, compassionate care during a Chihuahua heart attack case, including overnight stabilisation and a detailed handover report for the regular vet.
• •Reception staff are regularly described as calm, friendly and helpful, both on the phone and at check-in during stressful emergency visits.
• •Vets and nurses are repeatedly mentioned for being thorough, kind and reassuring, with clear explanations, practical advice and sensitivity around treatment decisions.

Reviews

Google rating: 4.1/5 from 424 reviews. Recent feedback is largely positive, with a few complaints around cost and bedside manner.

• •Many reviewers describe the team as kind, attentive and compassionate, with vets seen as thorough and reassuring in stressful situations.
• •Reception staff are a frequent positive theme, especially for calm handling of emergency calls and supportive arrivals at the clinic.
• •Recent cases mentioned include rabbits needing urgent care, a kitten with vomiting and not eating, and a dog stabilised overnight after a heart attack.
• •Cost is a recurring issue: several reviewers say out-of-hours care is expensive, while one negative review felt the experience was too transactional and lacked empathy.