Vets Now (Coventry)

Vets Now is a corporate emergency-vet provider (Vets Now) that runs out-of-hours care when “host practices are closed,” including evenings, weekends and bank holidays. From the latest reviews, it appears set up for urgent stabilisation and handover back to a regular vet: one owner describes overnight stabilisation after a dog’s heart attack and receiving a detailed written report to pass on to their usual vet. Owners also mention being able to book an emergency appointment, and that staff discussed costs up front and (in one case) avoided recommending treatment that “wasn’t needed at that point.”

Services

• •Out-of-hours emergency veterinary care when host practices are closed (evenings, weekends, bank holidays).
• •Emergency appointments (mentioned by a reviewer).
• •Small-animal care is stated on the website; reviews mention treatment for
• •A rabbit (treatment and advice provided; the rabbit improved).
• •A kitten with vomiting and not eating (exam, treatment, and guidance on what to expect over following days).
• •A dog with a heart attack (overnight stabilisation and onward-care report for the regular vet).
• •The website notes specialisms within Vets Now’s wider hospital network, including neurology and oncology (not specifically described as delivered at this clinic).

Pricing

• •One reviewer reports “to just walk through the door is over £300” for an emergency visit, and says they were told this before attending.

People

• •Charles (role not stated): mentioned as part of the team that managed a Chihuahua’s heart attack; described as calm, compassionate, and providing a detailed report for the pet’s regular vet.
• •Reception staff are repeatedly mentioned for handling emergency bookings and arrivals: “helpful” and supportive at check-in and during a stressful visit.
• •Vets are described in specific terms: thorough examination, clear explanations of the situation, advice on what to expect next, and cost-awareness (including not proposing unnecessary treatment in one case).

Reviews

4.1 stars from 420 reviews. - Emergency cases described include vomiting/inappetence in a kitten, a rabbit needing urgent care, and a dog with a heart attack requiring overnight stabilisation.

• •Multiple reviewers describe clear explanations and practical advice, including guidance for the days after treatment and a written handover report for the regular vet.
• •Cost is a recurring point: reviewers describe out-of-hours care as expensive, including a reported “over £300” initial fee, though some also say staff were mindful of costs and avoided unnecessary treatment.